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Client Rights

Your Rights

  • To receive respectful treatment that will be helpful to you.
  • To receive treatment without discrimination or harassment and to be treated with dignity.
  • To be provided a safe environment, free from sexual, physical or emotional abuse.
  • To be advised of your rights to privacy.
  • To ask questions about your therapy.
  • To request and receive information about the therapist’s professional capabilities, including registration, education, training, experience, professional association memberships, specialization and limitations.
  • To have written information about fees, method of payment, insurance reimbursement, number of sessions, substitutions (in case of emergency or vacations) and cancellation policies.
  • To refuse to answer any questions or disclose any information I choose not to reveal.
  • To know the limits of confidentiality and the circumstances in which a therapist is legally required to disclose information to others.
  • To know if there are supervisors, consultants, students or others with whom my therapist will discuss my case.
  • To request and, in most cases, receive a summary of my file, including the diagnosis, my progress and the type of treatment.
  • To request a copy of my file be made available to any therapist or agency I choose.
  • To receive a second opinion at any time about my therapy or therapists methods.
  • To request that my therapist inform me of my progress.
  • To have any and all grievances or complaints addressed in a timely fashion by contacting us by email.

[email protected]

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