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Terms of Use

General Information

The New Zealand Telepsych Network (NZTN) is an independent provider of assessments and treatment. While we offer services to a wide range of clients, our main focus is on meeting the needs of people who are in the neurodiverse community. 

By registering an Account to use NZTN as a NZTN customer (a "NZTN Customer") and providing your email address, you consent to receive e-mail, including commercial electronic mail messages, from NZTN to the e-mail address provided, unless you expressly revoke your consent in writing or by e-mail.

Terms of Use

Entity or Organisation use

All NZTN Customers affiliated with, or employed by an entity, group, business, or organisation of any kind (an "Organisation") must agree to the following:

  • You represent and warrant that you have the authority to legally bind yourself to these Terms;
  • You acknowledge and agree that you bound by these Terms;
  • All references in these Terms to "NZTN Customer" or "you" will include both you and any dependent child or person you have legal custody over.

NZTN Customer Responsibilities

You assume full responsibility for all use of NZTN under your Account including, if applicable, use by others within your household. You agree that any person who accesses, uses, or misuses NZTN under your Account does so on your behalf and that you are responsible for all such activity under your Account, including, without limitation, any activity in violation of these Terms.

You acknowledge and agree that you are responsible for ensuring that all access and use of the NZTN Materials under your Account complies with all of the Terms, including the restrictions and requirements that follow. You agree to follow all reasonable instructions of NZTN in the use of the NZTN Materials.

Remote Testing Restrictions

Remote testing of adolescents and children aged 13 years and younger is prohibited. Assessment instruments may be administered to adolescents and children aged 13 years and younger only within your physical presence or that of another Qualified User in the Organisation.

Privacy and Security

You are solely and exclusively responsible for implementing and communicating reasonable and appropriate privacy policies with respect to your account.

You acknowledge and agree that you are solely and exclusively responsible for implementing and applying reasonable safeguards to protect the security of your Account, including maintaining the privacy of your password ("Password") and not sharing it with others and modifying or requesting modification of your Password when necessary; for example, if an authorised user leaves your employ or Organisation. NZTN does not have access to Passwords, and, if you lose or forget your Password, you will have to create a new unique Password.

You are responsible for all activities under your Account, and you accept all risks for any unauthorised use of the Account. You agree to notify NZTN immediately if you suspect that a Password or an Account has been compromised or breached to enable NZTN in its discretion to investigate the circumstances and take such further action as required by law or as NZTN in its discretion deems appropriate.

Data Retention and Backup

Data will be retained by NZTN in accordance with applicable laws and regulations. 

Prohibited Uses

You agree to comply with all applicable laws governing your use of NZTN Materials, including the NZTN platform and any products or services provided by or made available through NZTN, and not to use any NZTN Materials for unlawful purposes.

You agree not to access or attempt to access the NZTN Materials other than through the uniform resource locator ("URL") supplied by NZTN and not to access any API providing access to the NZTN Materials except where such API access has been explicitly granted by NZTN and subject to the interface specifications supplied by NZTN.

You agree not to use any device, software, or routine to interfere or attempt to interfere with the proper working of NZTN or any activity being conducted on NZTN or take any actions that otherwise may cause damage to NZTN.

Indemnity Obligation

You agree to indemnify, protect, save, and hold harmless NZTN and its officers, directors, employees, agents, representatives, and contractors (collectively, "NZTN Indemnitees") from and against any loss, injury, damage, or expense (including, but not limited to, reasonable attorneys' fees) that arises out of or is related in any way to your use of NZTN or the use of NZTN under your Account by any employee or other individual under your control and/or supervision, including any such use in violation of these Terms, and including claims by third parties.

Proprietary Rights

The NZTN platform and its content (including, but not limited to, all site design; text; data; interfaces; logos; button icons; legends; images; photographs; music; audio and/or video clips; titles; page headers; graphics; software; and the selection, arrangement, coordination, enhancement, and presentation of said elements) is the proprietary property of NZTN or its licensors or suppliers and is protected as to copyrights, trade dress, trademarks, and/or other intellectual property under United States law, or foreign law, or both.

Reservation of Rights

Except for the limited License described above, you do not acquire any right, title, or interest in or to any intellectual property in NZTN or any assessment tools, information or other content contained within or available on or through NZTN. All rights not expressly granted to you by these Terms are reserved by NZTN. Any access or use of NZTN except as expressly granted by these Terms is prohibited and may result in legal action.

Electronic Medical Records

Electronic medical record (EMR)/electronic health record (EHR) technology and digital storage of records is increasingly used in health care practice. NZTN's policy with respect to the inclusion of such items within an EMR/EHR, or in an electronic storage format, is the following: 

Each NZTN Customer or Qualified User who uses a digital storage method is charged with applying and employing the same safeguards that one would use with sensitive paper files and ensuring that additional security measures are in place to protect electronically stored records to reduce the threat of unauthorised access.

Modification or Termination

NZTN reserves the right, in its sole and absolute discretion at any time and without notice, (a) to suspend or terminate access to NZTN or any Accounts or registrations for any or no reason and (b) to modify (in whole or in part) NZTN, any products or services provided or available on NZTN, and their respective features and functionality. NZTN will not be liable to you or any third party for any modification, suspension, or termination of access to NZTN or other NZTN Materials or for loss of related information or other content.

Limitations on Liability

You use NZTN at your own risk. NZTN is provided "as is," "with all faults," and without warranty of any kind. Except and to the extent required by law, NZTN does not represent, warrant, or guarantee that (a) any NZTN Materials or any content available on or through NZTN will be reliable, available, timely, error-free, uninterrupted, accurate, complete, or suitable for any purpose or otherwise meet your requirements or expectations and (b) that any defects or errors will be corrected even if NZTN is aware of them. 

Without limiting the generality of the foregoing and to the maximum extent permitted by law, NZTN disclaims all warranties relating to any NZTN Materials, whether express or implied, arising under statute, common law, custom, course of dealing, course of performance, usage of trade, or otherwise. This disclaimer includes, without limitation, all warranties and conditions of merchantability, merchantable quality, fitness for a particular purpose, title, lack of viruses and non-infringement.